Alerts
I added accounts and got nothing. Is it broken?
I added accounts and got nothing. Is it broken?
Why did I get a Coin Mention for a coin the KOL has nothing to do with?
Why did I get a Coin Mention for a coin the KOL has nothing to do with?
Too many alerts
Too many alerts
/menu and switch off ๐ Pin change first, then ๐ Joined. Both are high-frequency. Keep ๐ Launch and ๐จ Created on.An account was removed from my list without me doing it
An account was removed from my list without me doing it
/add.Tracking
A KOL I track changed their handle. Do I lose them?
A KOL I track changed their handle. Do I lose them?
Can I track private or locked accounts?
Can I track private or locked accounts?
I removed someone by mistake and added them back
I removed someone by mistake and added them back
Does Spy Account use a slot?
Does Spy Account use a slot?
/communities is a live lookup on any X account and costs nothing from your plan.Plan and payment
How much does it cost?
How much does it cost?
/upgrade โ it quotes the live SOL price for weekly, monthly and yearly. Prices are not listed in these docs because they change without a release, and a stale number here would be worse than none.Will I be charged again automatically?
Will I be charged again automatically?
I paid and my plan did not activate
I paid and my plan did not activate
/status. If it still has not moved, contact support from the Help screen with your transaction signature โ payments are verified on-chain, so a real transfer can be found and credited. Do not send a second payment first.What happens to my accounts when my plan ends?
What happens to my accounts when my plan ends?
I came back after a break and expected a pile of alerts
I came back after a break and expected a pile of alerts
Product
Do I need to connect a wallet?
Do I need to connect a wallet?
Is this financial advice?
Is this financial advice?
What languages does it speak?
What languages does it speak?
/language.Still stuck
Open โ Help in/menu and tap Contact Support. Include what you did, what you expected, and what happened instead โ and a transaction signature if it is about a payment.