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Not getting alerts?

Pick the case that matches. The causes are different.

  1. Is your plan active? Send /status. If your trial or plan has ended, alerts have stopped. Renew from /upgrade, or on the free plan tap ▶️ Resume free tracking.
  2. Are you tracking anyone? Send /list. An empty list is the most common cause: an /add with a misspelled handle tracks nothing.
  3. Are alerts switched off? /status shows how many alert switches are on, and ❌ None — alerts paused when every one is off. Open ⚙️ Settings → 🔔 Alerts and check each group.
  4. Is 🔇 Volume dropping them? In ⚙️ Settings → 🔇 Volume, quiet hours set to 🗑 Drop discard alerts in that window (times are UTC), and Max per hour discards anything over the cap. Switch to 🔕 Silent or remove the cap.
  5. Did you block or clear the bot? Telegram stops delivering. Send /start to @XHuntrBot again.
  6. Give it time. If all of the above are fine, nothing you track has moved yet. See below.

XHuntr alerts on change against the snapshot taken when you added an account. Their existing communities are the starting point, not news, so a new list is silent until someone moves.

If a week passes with nothing across several accounts, the problem is usually who you track. Accounts that never create, join or post a CA produce nothing. See Build a watchlist that fires.

Open ❓ Help → 💬 Contact support in /menu. Include what /status and /list show, which alert you expected, and roughly when you last got one.